How Can We Help?

How Can We Help?

Find quick answers, download manuals, register your warranty, or reach out directly. We respond to every message within 24 hours.

Quick Links

• Tukio tag 03 — How to pair, reset and disable your tracker
• Tukio tag 02 — How to pair, reset and disable your tracker
• Tukio tag 01 — How to pair, reset and disable your tracker
• Frequently Asked Questions — Answers to the most common questions
• Register Warranty — Activate your free 1-year warranty
• Contact Support — Get help from a real person in 24 hours
• Returns & Refunds — 30-day no-questions-asked returns

Email Support

support@tukiotag.com — we read every message and reply within 24 hours on business days.

Setup Guide

Just got your Tukio tag? Pairing takes under a minute:

1. Search and download the Find Hub app on Google Play.
2. Make sure your phone has location services enabled, Bluetooth turned on, is connected to the internet, is signed in to a Google Account, and has the "Find Hub" feature activated.
3. Open the Find Hub app and place your Tukio tag near your Android device.
4. Press and hold the button on the side of the tag for 2 seconds — a beep means it powered on.
5. Wait for the half-screen notification to appear, then follow the on-screen instructions to add the tag to Find Hub.

Model-by-model instructions, including how to reset and how to disable a tag: Tukio tag 01, Tukio tag 02, Tukio tag 03.